the butterfly effect

Cancellations & No Shows

Any time you register for a class, a seat is reserved for you. Available space is limited.

  1. Late Cancellation Policy & Fees:
    • We require a cancellation notices as follows, depending on the type of class:
      • Class Series: At least 48 hours prior to the first scheduled class in the series. No refunds after the start of class.
      • Drop-In Class: At least 24 hours prior to the scheduled drop-in class or you will be charged a $15 Late Cancellation Fee.
    • If you have a Monthly Pass; any late cancellations will result in a $15 Late Cancellation fee.
    • Some workshops, series, retreats and other events may have their own Late Cancellation Fee & Time and you will be informed of the policy for that event when you register for it.
    • On occasion, teachers may be substituted at short notice. In such cases, the cancellation policy still applies if you cancel.
  2. No Show Policy & Fees:
    • If you are registered for a class and do not show up, you will be charged the full class fee and there is no refund.
    • If you have a Monthly Pass, you will be charged the full fee outside of your Pass.
    • Single Class and Multi-Class Pack holders will forfeit the class and it will be deducted from your balance.
  3. Late Arrival – Arrival After Studio Door is Closed - Policy:
    • Any time you register for a class, a seat is reserved for you. Available space is limited.
    • If you arrive after the studio door has closed, the class has begun and you will not be admitted. Late arrival disrupts the class and there will be no refund for the class.
    • If you are registered for a class and you arrive late and are not admitted to the class because it has already begun, you will be charged the full class fee.
    • If you have a Monthly Pass, you will be charged the full fee outside of your Pass.
    • Single Class and Multi-Class Pack holders will forfeit the class and it will be deducted from your balance.
  4. If NOW House cancels a class, you will be refunded or credited the price of the class.
  5. All sales are final and non-refundable, non-extendable, non-sharable and non-transferable.
  6. NOW House is not responsible for your belongs while you are at NOW House. NOW House is not responsible for any personal property left at the facility. Left items will be kept in a lost and found box for three weeks. If unclaimed they will be donated to a charitable organization.
  7. You agree to abide by ALL studio policies, regulations, terms and conditions.

NOW House reserves the right to change the terms & conditions as well as prices at any time. Significant changes will be indicated on this website. If you have questions about these terms and conditions, please contact NOW House.